We're committed to protecting the security of your valuable personal information and financial details. We continue to invest in security that protects you, your name and your money.
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Fraud Protection
The best line of defence begins with you. For tips on how you can help protect yourself against fraud, see our fraud protection advice.
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Fidelity Bank Privacy Statement
The Commonwealth Bank Group's (‘the Group’) Privacy Policy Statement provides information on the Group's privacy and information handling practices. Download our privacy statement.
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Fidelity Bank Online Privacy Statement
This statement applies to your use of the web sites of the Commonwealth Bank Group (referred to as 'the Group'). This includes utilising any of the Group's facilities via the web sites.
Information technology continues to present new and exciting opportunities. However, many people are concerned about how their personal information will be used. We recognise that our users may have concerns about their privacy and confidentiality whilst online. We are committed to ensuring the privacy and security of our users whilst using our web sites.
In addition to the provisions of the Group's Privacy Policy Statement, there may also be specific and additional privacy provisions that apply to certain sections of the Group members' web sites. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the web sites.
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Collection of information via web site activity
For statistical purposes we collect information on web site activity (such as the number of users who visit the web site, the date and time of visits, the number of pages viewed, navigation patterns, what country and systems users have used to access the site and, when entering our web site from another web site, the address of that web site) through the use of 'cookies'. This information on its own does not identify an individual but it does provide us with statistics that we can use to analyse and improve our web sites.
